Norman James F.
just a short note to thank you for your prompt courteous and professional service you provided to me to correct my hearing loss. I appreciated the fact that you were able
to fit me in for the hearing test itself so quickly. I found the hearing test very thorough and was very pleased with the way you explain each and every step that it was
taking place during the complete test. Your explanation of the test results and the paperwork explaining same where real thorough which I took to my family doctor.
The fitting of the hearing aids and explaining their function and operation was a lengthy process but your step-by-step process enabled me to feel real comfortable
during the process and left me with no questions at the end.
In closing I wish to thank you for the follow up appointments you have made. This shows me your true professionalism in making sure I am completely satisfied
with the hearing aids and their operation.